Privacy Policy

At Brothers Flooring, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information.

Information We Collect

• Information you provide through contact forms (such as your name, email address, phone number).
• Basic usage data (such as cookies, analytics, and IP addresses).

How We Use Cookies and Tracking Technologies

When you visit brothersflooring.com, we and certain third-party service providers use cookies, pixels, and similar technologies to understand how the site is used, to measure the results of our advertising, and to show you ads for Brothers Flooring on other websites and apps after you’ve visited ours. These tools may collect information such as the pages you view, the device and browser you use, your approximate location, and how you arrived at our site.

Analytics. We use Google Analytics to measure site traffic and understand which pages visitors find useful. Google’s privacy practices are described at policies.google.com/privacy.

Advertising measurement and retargeting. We use advertising tools from Google Ads, Meta (Facebook and Instagram), and Basis Technologies. These tools let us measure whether our ads led to a visit or an estimate request, and may show you Brothers Flooring ads on other sites, streaming services, or apps based on your visit to our site. We do not sell your personal information.

Call tracking. When you call a phone number shown on our website or in our advertising, the call may be routed through CallRail, a call-tracking service, and may be recorded for quality and training purposes. You will hear a notice at the start of any recorded call. This lets us know which of our advertising is working and helps us return calls promptly.

Forms. Information you submit through our estimate-request form is stored in HubSpot, our customer-relationship system, and used to respond to your request and manage your project.

Your choices. You can disable cookies in your browser settings, though some site features may not work as intended. You can opt out of interest-based advertising from participating companies at optout.networkadvertising.org and optout.aboutads.info, and adjust Google ad settings at adssettings.google.com. Meta ad preferences are available in your Facebook and Instagram account settings. To ask about the information we hold about you, or to request that it be deleted, email brosflooring@gmail.com or call 303-366-0721.

Effective date: September 28, 2026. We may update this section as our tools change.

How We Use Your Information

• To respond to inquiries and provide services.
• To improve our website and user experience.
• To send updates, promotions, or service information (only if you opt in).

How We Protect Your Information

We implement reasonable security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted partners to help operate our business or comply with the law.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your data. To make a request, please contact us through the website’s contact form.