Brothers Flooring - Horizontal Colored - Denver Colorado hardwood flooring
Brothers Flooring - Horizontal Colored - Denver Colorado hardwood flooring
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Brothers Flooring - Horizontal Colored - Denver Colorado hardwood flooring
  • 303-366-0721
  • Brosflooring@gmail.com
  • 12001 E 33rd Ave. Unit M Aurora, CO 80010
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303-366-0721
Free Estimate

What To Expect From Brothers Flooring

Installing, sanding, and refinishing your hardwood floors will add value and beauty to your home. As with and home improvement project, you can expect some disruption for your daily normal life. We will employ our experience, the latest equipment and the most environmentally safe materials to complete your work with the least possible disruption. Please read the following information so that you understand and be prepared for what will happen during your project.

Installation Of New Wood

  • Brothers Flooring does not move furniture, appliances, toilets, and/or sinks. Please remove all furniture and appliances before we arrive.
  • Please remove all wall hangings and clear all countertops in the work area and basement below. At the end of the job, we will vacuum the windowsills and countertops in the immediate work area.
  • We will deliver hardwood to your home, and it must acclimate for a minimum of 5-10 days prior to installation. (Not acclimated in basement or garage)
  • The temperature and humidity in your home should be at normal living conditions (65-85 degrees and 30-50% relative humidity) for the wood to acclimate properly.
  • If the basement is not finished, it is normal to see wood chips on the ground as a result of the staples penetrating the subfloor.
  • Light bulbs in the basement have a tendency to burn out due to the banging of boards together during the installation process.

Vents

  • We offer hardwood flush mount vents and cold air returns as an upgrade for your project. We stock flush mount vents, so they are readily available in standard sizes.  The cold air returns are special order with a timeline of 4-6 weeks to make them.  Please keep this in mind when scheduling your job.
  • Flush mount vents are very durable and attractive, and they are removable. All vents will be numbered for easy removal and installation for the homeowner.  Our crews will show you how they are numbered and how to fit them into the frames.
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Stairs

  • Stair preparation is quite dusty as most stairs are made of particle board. We will vacuum the dust as soon as the stair prep is finished.
  • We will not make stairs out of strip flooring. We only use solid stair treads, ¾” risers, and/or a ¼”Veneer riser where applicable.  Solid treads are slightly more expensive but ensure the longevity and beauty of your staircase.
  • Brothers Flooring doesn’t skirt stair stringers as they are too easily damaged in daily use. We recommend the homeowner repaint or stain the stair stringers or hire a professional painter.  We will fill any holes or scrapes caused by the installation process.
  • New wood stairs are very beautiful and don’t wear out like carpeted stairs. We would recommend all customers to consider that the wood surface will be much smoother and slicker than carpeted stairs and therefore decide whether they are appropriate for your home if you have young children, people with walking concerns, and /or older pets in the home.  We care about your safety and want you to be well informed.

Sanding and Finishing

  • Brothers Flooring does not move furniture, appliances, toilets, and/or sinks. Please remove all furniture and appliances before we arrive.
  • There will be noise, vibration, light dust, and some vapors during the sanding and finishing process.
  • Although we have dust-containment equipment, you will need to do light dusting after the completion of the job. The Bona Atomic system is 97% dust-free sanding, however there will be dust created when tearing out original flooring, cutting in flush mount vents, prepping stairs, prepping lace in to existing floors and from the vibration of our sanders knocking loose existing dust on the walls and ceilings.
  • Brothers Flooring does not hang plastic.
  • Brothers flooring uses Pallman water-based finish, one sealer coat and two top coats. Each coat has a 3–4-hour dry time and very low odor (250 voc).  It remains clear throughout its life because it contains a UV blocker and is the hardest finish on the market.
  • The finish is 75% cured after 24 hours, and 5% per day thereafter. 3 to 4 hours after the final coat, the floor will be suitable for light foot traffic with socks only.  You may put furniture back after 24 hours with the understanding that the floor is susceptible to scuffing and marring.  Never slide furniture or appliances across a hardwood floor. 
  • Do not apply tape to the floor within 45 days of completion as this will peel off the finish. After the 45 days, never leave tape adhered to the finish for more than 11 hours.
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Stain

  • Staining your floor adds color to your floor and will add additional time to your project, generally one day. There are extra steps associated with staining and we prefer to let the stain flash overnight before coating.
  • Matching an existing stain color is virtually impossible, however a close match is achievable. The reason for this is that stain and finish fade over time, clarity changes, and there are many different manufacturers on the market.
  • All wood does not stain the same. For example, if you have pine baseboards with a nutmeg stain and you request for us to use the nutmeg stain on your oak floors, keep in mind the stain will look completely different on the oak. 
  • We are able to mix a custom stain to achieve your desired color. Our crew will sand a section of your floor and give you samples of colors that you are interested in and you can see how they will look on your floor.
  • Stain color must be selected first thing in the morning before the sanding starts. We will ask for a signature on our journeyman’s job report, acknowledging that you approve of the stain color.

Job Time Lines

  • Our estimators and office manager can give you a rough timeline for your job, however, there is no way to determine the exact timeline due to several variables. Issues such as difficulty tearing out existing flooring and working with our homeowners needs as far as start and end times during the day can affect timelines.
  • Our showroom is open Monday-Friday 7am-4pm (closed 12pm-1pm lunch) and our crews work 7am-4pm or when they come to a natural stopping point on the job.
  • We can assure you that once we begin your project, we will be on it every business day until the job is complete, with the exception of a sick crew which we would rectify within 1 business day.
  • Payment is due in the morning on the day of the final coat or job completion.

Payment

  • Payment is due on the morning of the final coat or job completion. We accept cash, cheques or credit cards.  There is a 3.6% service fee added if payment is made by credit card.
  • Payment is required on the morning of the final coat. If payment is not available, we will be forced to pull off the job until payment is available.  Payment arrangements can be made with our office manager in advance if the homeowner is leaving town and payment will not be charged or check deposited until the morning of job completion.

After the Work is Completed

  • When the work is completed on your project, a light paint touch up to baseboards, shoe moldings and/or walls may be needed.
  • Although we use dust-containment equipment, you will still need to do a light dusting after completion of the job.

Floor Care and Maintenance

  • Sweep your floor on a daily basis as grit and gravel are your floor’s worst enemies.
  • Wipe spills immediately from floor surface as liquids will soften the finish and buckle the flooring.
  • Every 2-3 years your floor should be maintenanced (screened and coated) to prolong the life of the floor. This process can prolong the need for a complete re-sand.
  • Never use Swifter, Murphy’s Oil, Pledge, or other supermarket brand cleaners on your hardwood floors. These cleaners can cause a wax build-up that won’t allow for maintenance and will require a re-sand.  We sell a cleaning kit that is recommended for cleaning your floors.
  • We highly recommend installing a humidifier in your furnace or getting a portable unit in the home to minimize your floors expansion and contraction. It is very important to maintain a relative humidity of 35-50% in your home to prevent shrinkage and cracking of the floor.  If we are called out to address shrinking in your floor and the relative humidity is not at 35-50% in the home, there will be a trip charge of $75 for a relative humidity reading. (See the attached National Hardwood Flooring Association attachments in this section).

About Brothers Flooring

Brothers Flooring is a small, honest, professionally run hardwood company. We have been in business in Denver since 1994. Many of our crew members have earned their certification from the National Wood Flooring Association, and every craftsman on our team works to NWFA guidelines. We have been a certified member of the NWFA since 2004, we are an A+ member of the Better Business Bureau, and we are recommended on Tom Martino’s referral list. We carry general liability and workers’ compensation insurance.

Our specialties are new hardwood installation, sanding and refinishing, and fire and flood restoration. We work with homeowners first, and with the contractors and custom home builders who trust us on their remodels and new builds. We also take on commercial projects. We have the experience for custom inlays, decorative borders, stairs, carpet tucks, baseboard trim, and other custom work.

We do not move on to the next project until your job is complete and you are satisfied. For your convenience, payment is due on the morning of the final coat.

Some homeowners hesitate to refinish because of the dust and fumes they expect. Our dustless sanding uses the Bona Atomic dust containment system, which creates a 97 percent dust-free environment, and we finish with low-odor water-based Bona and Pallmann finishes. There is rarely a reason to move out of your home during a flooring project.

We know you have choices, and we want to earn your business the right way. That means an honest estimate, a crew that shows up when we say we will, a floor done right the first time, and a phone that gets answered after the job is done. Our goal on every project is simple. We want you to walk into your home, look down, and tell your neighbors who did it.

Thank you for considering Brothers Flooring. Built on Quality — Rooted in Trust

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